Terms of Sales

Alcohol abuse is dangerous for health. Alcoholic beverages should be consumed in moderation

Object of the contract

These terms and conditions are intended to set the contractual terms between Royal Bubbles and the customer, and the conditions applicable to any purchase made through the Royal -Bubbles.com merchant site for the consumer. The acquisition of a good or a service through this site implies an unconditional acceptance by the customer of these conditions of sale.

legal information

Ordinance No. 59-107 of 7 January 1959 and Law No. 74-631 of 5 July 1974 prohibit the sale and supply of alcoholic beverages to minors and assimilated persons. Therefore, by completing your purchase order, you acknowledge that you have the legal capacity to enter into this contract.

In accordance with the provisions of Law No. 78-17 of January 6, 1978, the site www.royal-bubbles..com has been the subject of a declaration to the Commission Nationale Informatique et Libertés. In application of the law Computer and Freedom, the information which you are requested are essential to the treatment of your order and are intended for the services of the ETS Royal Bubbles.

You have a right to access, modify, delete and rectify your personal data. Through us, you may receive proposals from other companies. If you do not wish it, you just have to write to us by indicating us your names, first names, address and possibly number of customer.

The exercise of this right must be made with:
– By email to contact @ royal-bubbles.com, with proof of your identity.

Royal Bubbles collects personal data concerning the buyer as well as, where applicable, that of the recipient of the order. The purposes, recipients, retention periods and conditions in which Royal Bubbles collects and processes personal data are set out in the site’s GTU and the site’s “PRIVACY POLICY”, which details all information relating to the processing of personal data. as well as the rights of the persons concerned in connection with these treatments.

Characteristics of items offered for sale

The articles proposed are those appearing in the catalog published on royal-bubbles.com. These items are offered within the limits of available stocks. Each article is accompanied by a description provided by royal-bubbles.com. The photographs of the catalog are as faithful as possible but can not ensure a perfect similarity with the proposed article.

Prices

The prices listed in the catalog are prices exclusive of VAT

Shipping costs, customs taxes and formalities are the sole responsibility of customers.

Orders

The customer places an order on the website “www.royal-bubbles.com”. To purchase one or more items, it must follow the following order process:
– choice of articles and addition to the basket
– validation of the contents of the basket
– identification on the website and registration on the identification sheet on which he will indicate all the requested details
– choice of the method of payment and acceptance of the GSC
– payment validation

The customer will receive an order confirmation email.

During this process, the customer can at any time view the details of his order and its total price and correct any errors, before confirming it to express its acceptance.

Royal Bubbles retains ownership of the items until full payment of the order, that is to say, the receipt of the price of the order by Royal Bubbles.

Royal Bubbles reserves the right to cancel or refuse any order from a customer with whom there is a dispute over the payment of a previous order or a customer who does not have the ability to contract. Any order implies acceptance of prices and descriptions of items available for sale.

Royal Bubbles agrees to honor orders received on the website only within the limits of available stocks.

Payment terms

The payment of purchases is made by one of the following means, at the convenience of the customer:
– by credit card
– by transfer*
– by Paypal
* The shipment will be made after the transfer.

Control of orders
Given the increase in frauds listed in the context of online trading and to secure payments, for any order placed by a customer on the royal-bubbles.com website, Royal Bubbles will carry out a check of the elements of the order before delivery.

As part of this control, Royal Bubbles reserves the right, given the destination, the amount, the rarity or the type of products ordered, to require the customer to provide proof of identity and proof of address or a Kbis extract for legal persons.

In case of express or tacit refusal of the customer to provide the requested supporting documents or in case of non-conforming proof, Royal Bubbles will proceed to the cancellation of the transaction and the immediate refund to the customer’s bank account. The tacit refusal being the absence of a response from the customer during a period of 15 days following the request for supporting documents.

Shipping and delivery times

Royal Bubbles undertakes to deliver the orders placed by the customer on time.

The customer has a period of 30 working days from the date of dispatch of the order to report non-receipt and request the resolution of the sale and refund of items. After this period, no resolution of the sale will be accepted.
The customer is required to check the good condition of the delivered items. Any anomaly found (missing item, damaged package, broken item …) must be indicated within 3 days, Royal Bubbles, following receipt.

Circumstances beyond our control
We can not be held responsible for losses, damages, errors or failure to deliver a shipment as soon as it is established the existence of circumstances beyond our control. “Circumstances beyond our control” include:
– fortuitous events or force majeure, namely: earthquakes, cyclones, storms, floods, wars, road accidents, train accidents, aircraft accidents, embargoes …
– any defects or particularities related to the nature of the shipment even though it would have been known to us at the time of our acceptance,
– any act, omission or negligence of any third party, for example: the recipient, any interested third party, any customs employee or any other administration, the postal services, any carrier or other third party to whom the consignment would be entrusted by our service provider to serve areas not directly served by itself, even though the shipper would not have asked for or been informed of the use of a third party.

Indirect damage
In case of non-compliance with our commitments and whatever the cause, Royal Bubbles will be held only to the reimbursement of the delivery service subject to the reservations stated above (delivery delay) and in no case damages which the customer would come to rely on. These indirect damages and losses include any loss of income, profits, interest or markets and any loss related to the inability to use all or part of the shipment.

Break during the expedition
If a package arrives at the damaged consignee (breakage of the bottle or bottles), the recipient must refuse the package. The carrier will inform Royal Bubbles. Upon receipt of this information, Royal Bubbles undertake to return to the recipient immediately an identical package. Under no circumstances will the customer be able to demand the refund of the product and the delivery package.

Withdrawal period: exchange or return

Customers, non-professional individuals, benefit from a withdrawal period of fourteen days from the delivery of their order to return the product to Royal Bubbles for exchange or refund without penalty, and no return costs.
Return shipping is offered by Royal Bubbles. The customer will be refunded in full as soon as possible and at the latest 14 days after the date on which he exercised his right of retraction.

Conditions of exchange and return for refund:
returned items must be intact, unopened and in perfect condition. They will have to be returned in a state allowing their marketing.

The customer must make his return via Colissimo.

If the customer returned the items by another method of return, and bearing as such a return charge, he could not claim any refund or exchange from Royal Bubbles.

The customer must keep the proof of the deposit of the parcel with the provider in charge of the return. In the absence of this proof, no exchange or refund can be made in case of loss of the package.

Responsibility

Responsibility Royal Bubbles can not be held liable for breach of contract, in case of out of stock or unavailability of the product, force majeure and, especially in case of total or partial strike, flood, fire or other natural disasters and a general way any events not allowing the good execution of the order.

Evidence

The computerized records stored in Royal Bubbles’ computer systems under reasonable security will be considered as proof of communications, orders and payments between the parties.

Amicable settlement of disputes

These general conditions of sale In case of difficulties in the application of these terms and conditions, we invite you to seek a solution by contacting our customer service.
Otherwise, the French courts will be competent.

 

Scroll to Top